IT Service
IT Service
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GowIT has experienced professionals at the ready
to assist your IT Teams.
We offer premier IT services designed to help companies that lack of IT resources
from Hardware infrastructure and application development to maintenance service.
from Hardware infrastructure and application development to maintenance service.
IT Consulting
- IT strategy planning
- System Diagnosis and Guide
IT Operation Service
- IDC Service
- Cloud Service
- Service Maintenance
IT Technical Support
- Technical issue or problem support
- Regular maintenance
- Preventive Maintenance
- Periodic Reports
Maintenance Service Type
All IT services are offered through hourly contracts and support type will vary by service type.
Type | Basic | Premium | On Site |
---|---|---|---|
Support Method | Remote support | Remote support / On-site visit support | Residence |
Dedicated Technician | No | Dedicated Technician | Dedicated Technician |
Service Detail | Resolve IT issues on contracted system |
|
Residential IT Service based on contract |
Request for Support Acceptance and Operating Hours | Weekdays 09:00 am to 17:00 pm KST Response within 10 hours | Weekdays 09:00 am to 17:00 pm KST Response within 8 hours | Contract-based |
Reporting Method | Via E-mail | Monthly Report by visit | Contract-based |
Basic |
---|
Support Method : Remote support |
Dedicated Technician : No |
Service Detail : Resolve IT issues on contracted system |
Request for Support Acceptance and Operating Hours : Weekdays 09:00 am to 17:00 pm KST Response within 10 hours |
Reporting Method : Via E-mail |
Premium |
---|
Support Method : Remote support / On-site visit support |
Dedicated Technician : Dedicated Technician |
Service Detail : Resolve IT issues on contracted system / Preventive Maintenance Services / Modification of existing features / Development(Updates) / Management of associated Services / |
Request for Support Acceptance and Operating Hours : Weekdays 09:00 am to 17:00 pm KST Response within 8 hours |
Reporting Method : Monthly Report by visit |
On Site |
---|
Support Method : Remote support |
Dedicated Technician : Dedicated Technician |
Service Detail : Residential IT Service based on contract |
Request for Support Acceptance and Operating Hours : Contract-based |
Reporting Method : Contract-based |
GowIT will constantly endeavor to find the best solutions
to resolve customer’s concerns, being on the customer side.
to resolve customer’s concerns, being on the customer side.