IT Service

IT Service

GowIT has experienced professionals at the ready
to assist your IT Teams.

We offer premier IT services designed to help companies that lack of IT resources
from Hardware infrastructure and application development to maintenance service.

IT Consulting

  • IT strategy planning
  • System Diagnosis and Guide

IT Operation Service

  • IDC Service
  • Cloud Service
  • Service Maintenance

IT Technical Support

  • Technical issue or problem support
  • Regular maintenance
  • Preventive Maintenance
  • Periodic Reports

Maintenance Service Type

All IT services are offered through hourly contracts and support type will vary by service type.
Type Basic Premium On Site
Support Method Remote support Remote support / On-site visit support Residence
Dedicated Technician No Dedicated Technician Dedicated Technician
Service Detail Resolve IT issues on contracted system
  • Resolve IT issues on contracted system
  • Preventive Maintenance Services
  • Modification of existing features
  • Development(Updates)
  • Management of associated Services
Residential IT Service based on contract
Request for Support Acceptance and Operating Hours Weekdays 09:00 am to 17:00 pm KST Response within 10 hours Weekdays 09:00 am to 17:00 pm KST Response within 8 hours Contract-based
Reporting Method Via E-mail Monthly Report by visit Contract-based
Basic
Support Method : Remote support
Dedicated Technician : No
Service Detail : Resolve IT issues on contracted system
Request for Support Acceptance and Operating Hours : Weekdays 09:00 am to 17:00 pm KST Response within 10 hours
Reporting Method : Via E-mail
Premium
Support Method : Remote support / On-site visit support
Dedicated Technician : Dedicated Technician
Service Detail : Resolve IT issues on contracted system / Preventive Maintenance Services / Modification of existing features / Development(Updates) / Management of associated Services /
Request for Support Acceptance and Operating Hours : Weekdays 09:00 am to 17:00 pm KST Response within 8 hours
Reporting Method : Monthly Report by visit
On Site
Support Method : Remote support
Dedicated Technician : Dedicated Technician
Service Detail : Residential IT Service based on contract
Request for Support Acceptance and Operating Hours : Contract-based
Reporting Method : Contract-based
GowIT will constantly endeavor to find the best solutions
to resolve customer’s concerns, being on the customer side.